In the course of long-distance travel, we prefer some rest in between. Hotels and restaurants are made for this purpose: to provide comfortable shelter to their customers at the best possible convenience.
While searching for the hotels, we may find some suitable hotels, but they seem unable to give all satisfactions on different grounds like the food, room, location, etc. At last, we unwillingly compromised on some provided facilities by the hotel and lived with the discomfort. But this problem also has an ultimate solution: intelligent hotels.
Intelligent hotels offer you an extended personalized stay experience at the hotels. It facilitates customers more than before by using AI and next-generation technologies to provide visitors with a seamless and smooth experience. There’s much more to know about these intelligent hotels and their workings, which you will learn further in the blog.
What Is A Smart Hotel?
A smart hotel is equipped with AI technology to deliver services efficiently and effectively to its customers for a better and feel-at-home experience. It also enhances and improves the management of the hotel and makes it customer-centered.
All this is achieved using Artificial intelligence. It uses different sensors in the hotel building to examine customers’ choices and needs. It stores the accurate time information of the customers to enhance the services and provide them with what they want from the hotel management.
What Do Intelligent Hotels Do To Conduct Their Services?
There are multiple functions or workings involved in the process, which is mentioned below:
● Generating Personalized Information
These hotels generate personalized information about their customers via fitted AI sensors or equipment at the hotel building. It collects the personal data of the preferences and choices of the customers. This lets the staff know what their customers crave. This way, the management can make the changes accordingly and turn the customer on.
● Auto Detection And Control
As soon as the customer enters the hotel premises, it notifies the staff of the arrival and identifies the person by either biometric recognition or digital unlocking. This assists the hotel staff in taking proper hospitality steps and pleasing the customer with a welcoming gesture.
● Direct Automation Of The Services
With the help of AI, the management can sit in a place and manage all the vital functions from a coordinating room, such as setting the air conditioning, windows, lighting, heating, etc. This gives the customer a wholesome and pampered experience. You can have control of every little thing in the room.
● Smart Room Controls
For in-room services, you can install voice-controlled devices or smart speakers to execute those functions, for which you generally need manual assistance from someone. This facility includes intelligent mirrors, bright lighting, smart TV, etc. You can also track the digital performance with these devices.
